Support

Need help with your Claro theme? We're here to help you get the most out of your store.

Documentation

Browse our comprehensive documentation covering every feature and setting in the Claro theme.

Contact us

Have a question or need technical assistance? Submit a support request through our contact form and we'll get back to you within 24 hours.

Open contact form

FAQ

Find quick answers to the most common questions about installing, customizing, and managing your Claro theme.

Shopify resources

Learn more about managing your Shopify store, products, and online storefront from Shopify's official documentation.

Shopify Help Center

What's included with your theme

When you purchase Claro from the Shopify Theme Store, you receive:

Unlimited updates — all future theme updates at no extra cost
Full documentation — comprehensive guides for every feature
Email support — help with theme-related questions and issues
Shopify Theme Store quality — reviewed and approved by Shopify

What's not covered

Theme support does not include:

Custom code modifications or development work
Third-party app configuration or troubleshooting
General Shopify admin or store management questions
Design or branding services

For custom development work, please contact us at hello@nodusworks.com for a quote.

Before contacting support

To help us assist you faster, please include:

Your store URL (e.g., yourstore.myshopify.com)
A description of the issue or question
Screenshots or screen recordings if applicable
Steps to reproduce the issue
Which browser and device you're using